Our process

From your call to a working pool

1. Call or message us. Tell us what the pool is doing, the equipment you have if you know it, and your address. Photos of the equipment pad help.
2. We schedule a visit. We confirm a time by phone; the form alone does not hold a slot.
3. We diagnose. We check the equipment while it runs, look for air leaks, pressure readings and error codes, and for water loss we start with a bucket test and dye testing before anything more involved.
4. You approve the price. We explain what failed, the repair options and the price. Detection and repair are priced separately, and we tell you up front how we handle that for your job.
5. We repair and test. We run the system under the same conditions that caused the problem and show you it is working.
6. You get a record. A short note with the parts, the work and anything to keep an eye on.

Questions

Do I need to drain the pool?

Almost never for equipment work, and usually not for leak detection. Do not drain a pool yourself; in our high water table after heavy rain, an empty in-ground pool can be pushed up out of the ground.

Will you replace equipment I don't need?

No. We repair when it makes sense, and when replacement is the better value we explain why.

Do you handle new pool construction?

No. We focus on repairs for existing pools.

Where does your information come from?

Manufacturer service manuals, Florida statutes and building rules, published cost data, and what we see in local pools. Rules change, so we check what applies to each job.

Tips for any pool owner

• Check that a Florida pool contractor's license is active at myfloridalicense.com before hiring for work that needs one.
• Ask whether leak detection and repair are priced separately.
• Keep receipts and model numbers for your pump, filter and salt cell together.
• Turn off power at the breaker before opening any equipment.